Terms of Sales
These conditions of sale are concluded on the one hand by the company CHRYSALIS whose head office is located in Eyguières (FRANCE), registered in the Trade and Companies Register of Tarascon under number 897 975 843 hereinafter referred to as "the seller". "and editing the site www.morphos-store.com and, secondly, by any person or entity wishing to make a purchase via the internal site does www.morphos-store.com, hereinafter "the client”.
Article 1: object
These conditions of sale (GTC) aim to define the contractual relationship between the seller and the customer and the conditions applicable to any purchase made through the website www.morphos-store.com . The acquisition of a product through this site implies unreserved acceptance by the customer of these conditions of sale which the customer acknowledges having read prior to his order. Before any transaction, the customer declares on the one hand that the purchase of products on the site www.morphos-store.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.
The seller retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of his site. Therefore, the applicable conditions will be those in force on the date of the order by the customer.
Although this site is available in different languages thanks to an automated translation, the French version of these Terms of Sales remains the only one to have legal value.
Article 2. Presentation, availability of products and duration of the offer
The products offered are those which appear on the seller's site. The offers contained in this site are valid as long as the related products remain online and while stocks last. If an item were to be out of stock after ordering, the seller would quickly inform the customer by email and offer him an alternative solution or a refund. The seller reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description showing its main technical characteristics and its use. This description also specifies whether this product is in stock or out of stock. Despite the care taken in the photographs of the articles, these are presented for information only and have no contractual aspect. The sale of the products presented on the seller's site is reserved for customers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Product prices
The prices appearing on the product sheets of the internet catalog are prices in Euros (€) taking into account any tax including VAT if applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the customer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the weight, dimensions and total amount of the order. The telecommunications costs necessary to access the seller's website are the responsibility of the Customer.
Article 4. Conclusion of the contract online
In accordance with the provisions of article 1127-1 of the Civil Code, the customer must follow a series of steps to conclude the contract by electronic means in order to be able to place his order : Consultation of the product sheets in the shop page of the site, which relates to the essential characteristics of the products. Choice of the product (s), if applicable of its options, of the quantity and addition to the basket. Once this is done, the customer accesses his basket and can consult the list of products he has added with their prices and the quantity selected by reference. The basket page allows you to correct the quantities by product or to remove a product from its basket in the event of an error. This makes the customer can check the cost of Expeditio n . The customer therefore knows the total price of his order including shipping costs. The customer can then validate s has control if he has no further correction to its control or modify if he made a mistake. He must then enter his delivery details or connect to his customer account if he already has one, then choose his method of payment. He will then have to click on the 'general conditions' link to read these Terms of Sales then click in the checkbox to confirm that he has read these Terms of Sales and that he fully accepts them. He can then click on the “ Order ” button to confirm his order. A screen will confirm his order and it will then receive by email an order confirmation to the address e he has said.
The archiving of communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract.
Article 5. Terms of payment
Payment is due as soon as the order is confirmed, including for pre-order products. The customer can pay by credit card or by bank transfer. Cards issued by banks domiciled outside France must be international bank cards such as Mastercard or Visa. Secure online payment by credit card is made by our payment provider.
Payment is due as soon as the order is confirmed, including for pre-order products. The customer can pay by Paypal or credit card. Cards issued by banks domiciled outside France must be international bank cards such as Mastercard or Visa. Secure online payment by credit card is made by Paypal.
After entering the information relating to their means of payment and confirming their order, a summary of the order will then be displayed on the screen. Subsequently, a confirmation email summarizing the order will be sent to the customer. The information disseminated is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment has been initiated by the customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information during the sale, the customer authorizes the seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event that it is impossible to debit the card, the sale is automatically terminated and the order canceled.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction.
If the customer wishes to contact the seller, he can do so either by post to the following address: CHRYSALIS , 48 impasse du 23 Août 1944, 13430 EYGUIERES (FRANCE); or through the " Contact us " link available at the bottom of this site.
Article 6. Retention of title
The seller retains full and entire ownership of the products sold until full collection of the price, in principal, costs and any taxes included.
Article 7. Delivery
If the products are marked in stock, the orders are processed within a period generally not exceeding 7 working days after payment of the order. Once processed, deliveries are made to the address indicated when ordering, which can only be in the agreed geographic area (France, Monaco, Andorra, Overseas, Europe, Switzerland). Deliveries are made by La Poste. Delivery times for France, Andorra and Monaco generally vary from 48 hours to 4 working days from the date of shipment; For Overseas France, Europe and Switzerland the average delivery times can be up to 7 working days. In all cases, if these exceed thirty days from the payment of the order for products in stock at the time of the order, the sales contract may be terminated and the customer reimbursed. The seller can provide the customer with the tracking number of his parcel by email . The customer will be delivered to his home by his postman. In the event of the customer's absence, he will receive a calling card from his postman, allowing him to collect the products ordered in his post office, during a period indicated by the postal services. The seller reminds that when the customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is therefore the customer's responsibility to notify the carrier's voucher of any reservations regarding the product delivered and to inform the seller thereof within 24 hours. If the customer notices damage to the products after the carrier has left, he should notify the carrier within three days of delivery by registered letter with acknowledgment of receipt and send us a copy of it and inform the seller in the same time.
Article 8. Right of withdrawal
Under article L221-5 of the Consumer Code, the customer has a period of fourteen days from the delivery of his order to exercise his right of withdrawal. No return of merchandise will be accepted or refunded without prior request for agreement. To do so, the customer must complete the withdrawal form available in the appendix to these GTC and send it by post to the following address : CHRYSALIS , 48 impasse du 23 Août 1944, 13430 EYGUIERES (FRANCE). If his request is compliant , he will receive by e-mail that he has provided when ordering a return slip to print and attach to the product he wishes to return. It must be returned accompanied by the return slip and a copy of the proof of purchase within 14 days of the date of issue of the return slip, at the expense and under the full responsibility of the customer. Only products returned as a whole, in their original packaging, complete and intact will be accepted. Any incomplete product (packaging, accessories, instructions, etc.) or which has been damaged, or whose original packaging has been damaged upon its return to the seller's premises will not be refunded or exchanged . The product must be in perfect working order and resale otherwise the customer's responsibility will be engaged . It should be noted that concerning computer software, no return can be accepted if the latter have been unsealed. This right of withdrawal is exercised without penalty, with the exception of return costs. In the event of the exercise of the right of withdrawal, the consumer has the choice to request either the reimbursement of the sums paid, or the exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer. In case of exercise of the right of withdrawal, the company Chrysalis will make every effort to reimburse the consumer. The company reserves the right to determine the terms of repayments according to the economic and financial situation of the latter. Under no circumstances may the customer demand full reimbursement at once, if the economic and financial situation of the company does not allow it.
Article 9. Guarantees
New products supplied by the seller benefit from the legal guarantees in terms of conformity and hidden defects prior to the date of purchase provided for by articles 1641 and following of the Civil Code. Given that the reconditioned equipment dates from 2005, its warranty is 40 days from the date of purchase, after this period no return or refund can be made. Refunds or exchanges will only be possible after obtaining a return number from the seller by contacting them by mail at the following address : CHRYSALIS , 48 impasse du 23 Août 1944, 13430 EYGUIERES (FRANCE). Any additional optional commercial guarantees that may be presented on the page of an article are commercial guarantees offered by the manufacturer of the product. In this case, it will be necessary to contact the latter who will be the only one able to provide the customer with any additional information concerning its content and its application.
Article 10. Cost of the technique of distance communication
The telecommunications costs necessary for access to the seller's website and the ordering process are the responsibility of the customer.
Article 11. Intellectual property
All elements of the seller's site are and remain the intellectual and exclusive property of CHRYSALIS . No one is authorized to reproduce, exploit or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
Article 12. Force majeure
The performance of the seller's obligations at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 13. Nullity and modification of the contract
If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties.
Article 14. Personal data
The seller undertakes to preserve the confidentiality of the information provided by the customer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of law n ° 78-17 of January 6th, 1978. As such, the customer has the right to access, modify and delete information concerning him. He can make the request at any time by post to the following address: CHRYSALIS, 48 impasse du 23 Août 1944, 13430 EYGUIERES (FRANCE).
Article 15. Complaints and mediationbr>
The customer can present any complaint by contacting the seller by post at the following address : CHRYSALIS, du 48 impasse du 23 Août 1944, 13430 EYGUIERES (FRANCE). In accordance with the provisions of art. L. 611-1 to L. 616-3 of the Consumer Code, the customer as a consumer is informed that he may have recourse to a consumer mediator under the conditions provided for by Title I of Book VI of the Code of the consumption.
In the event of failure of the complaint request to the seller or in the absence of a response within two months, the customer as a consumer may submit the dispute to a mediator who will independently attempt to bring the parties together. with a view to obtaining an amicable solution.
Article 16. Applicable law and clauses
These conditions and clauses of sale are subject exclusively to French law and law. The nullity of a contractual clause does not entail the nullity of these general conditions of sale. For any dispute or litigation, the customer must first seek an amicable solution with the seller.
Terms of Sales updated on May 2d , 2021 at 9:18 p.m.
Form of withdrawal
First name :
Product to be returned:
Product receipt date:
Refund or exchange request:
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